Frequently Asked Questions (FAQs)

Am I able to have driving lessons in my own/family or friends car?

Under certain circumstances, customers may want to receive lessons in their own/family vehicle. This is a good idea where the car will be used for a Driver’s Test in NSW or the One-off Test in the ACT. It is also a good idea when a learner has a new car and wishes to familiarise themselves with it prior to licensing. National Driving Academy is able to offer customers training in their vehicle, provided the vehicle is registered, roadworthy and comprehensively insured. Prior to any training being conducted in the customer’s vehicle, the instructor should inspect the vehicle for its roadworthiness. The inspection should include, but is not limited to, a check of the following items:

  • the registration label is valid, current, intact and displayed appropriately
  • the vehicle is comprehensively insured and the customer’s insurance company is notified that it will be used by a driving instructor to conduct training in
  • The tyres:
    • are correctly inflated (air pressures must reflect the manufacturer’s recommendation as a minimum).
    • have appropriate levels of tread
    • are not damaged
  • all indicators, headlights and brake lights are working
  • seats and seat belts are in good working order and are not damaged or twisted
  • any loose items in the cabin of the vehicle are stowed in the cargo (boot) area
  • the windows and interior are clean
  • the vehicle has sufficient petrol to last the course of the lesson (minimum requirement – a quarter of a tank) The lesson charge is not reduced for lesson in a customer’s own car.

Are the speed limits applying in NSW the same as the ACT for a learner and P Plater?

When driving in another State or Territory, holders of ACT licences are subject to the laws of that State or Territory. Learner and provisional licence holders driving in the ACT Under ACT legislation, may drive at the posted speed limit when driving in the ACT. NSW learner and provisional licence holders driving in NSW Under NSW legislation, are restricted to a maximum speed limit of 80, 90 or 100 km/h, depending on the licence held. This has led to some confusion for interstate learner and provisional drivers driving in NSW, and a review of the NSW legislation as it applies to interstate drivers. NSW has recently provided the following advice about ACT learner and provisional drivers driving in NSW. 

When driving in New South Wales, interstate and overseas learner drivers must comply with the following licence conditions:

  • Be supervised at all times by the holder of a full Australian driver licence that is a class C or higher
  • Have L plates displayed conspicuously at the front and rear exterior of the car (or an L sign on the roof) when driving
  • The letter 'L' on the plate must not be hidden
  • Not tow any other vehicle
  • Not exceed zero blood alcohol concentration (this means you cannot drink before driving). It is also illegal to drive under the influence of drugs
  • Not supervise another learner driver.
  • Only carry the number of passengers that can be properly seated in seats and restrained by approved seat belts or child restraints
  • Only drive vehicles that have a seat belt fitted to the driver's position and you must wear the seat belt
  • Not use any functions of a mobile phone including hands-free devices.

Under ACT legislation, both ACT learner and provisional drivers are able to drive at the posted speed limit while driving in NSW.

For further information on this topic, you can read our blog posts on travelling interstate during the holidays and the change to the NSW learner maximum speed limit.

From where do my driving lessons commence and end?

We are very flexible with start and end locations for driving lessons. Our only condition is that the address is within the same part of Canberra (North, Central, and South) and Queanbeyan. We allow half hour travel time between lessons and allocate our driving instructors to particular areas to ensure that they are punctual to appointments. We will pick you up or drop you off from home, school or work. If you wish to change your nominated pick up location please call us as soon as possible to ensure that your driving lesson commences at the appointed time.

How many driving lessons will I need to get my P's in Canberra?

From our experience the average number of driving lessons required to complete the ACT Log Book system is between 10 to 15 hours. We suggest you use 12 hours as a budget estimate. However the actual number of lesson hours required will depend on a range of factors including the learner's previous experience, ongoing practise and self confidence. Our instructors will assist with minimising the required lesson hours by liaising with the learner and parents at any time to provide guidance on relevant practise and also particular challenges being experienced in the driving lessons. A keys2drive free lesson is a fantastic way parents to obtain guidance on their role as a supervising driver or assistance with specific issues. You may complete the log book with as little as 6 lessons, which is the minimum possible under the ACT Learner Driver Standards.

If I am not getting on with my driving instructor may I change my lessons to another driving instructor with National Driving Academy?

Yes you may.We do however prefer to allocate a driving instructor for your entire ACT Log Book experience. In the rare circumstances where you would like to use a differenct driving instructor please speak to one of our customer service consultants and we will move your driving lessons to a suitable team member. You will not need to repeat any completed competencies. However be mindful that there may be familiarisation time required with a different car.

If I would like to change from Auto to Manual lesson at any time can I do so?

Yes. Check with one of our Customer Service Consultants or your driving instructor as you may need to undertake a number of previously completed competencies in the new transmission vehicle. Learner drivers can start with auto, and this will allow them to concentrate on driving skills, then move to manual and concentrate on system of car control skills. This will involve changing your instructor and vehicle. Learner drivers whom choose to start with manual transmission and wish to move to auto can also do so. This will involve changing your instructor and vehicle.

What are the consequences of a learner driver being involved in an accident during a driving lesson?

Generally, where the learner has followed all instructions of the driving instructor there will be no liability. Where the learner has ignored instructions and in so doing has caused an accident to occur, the learner driver will be liable for any insurance excess payable. Insurance excess for learner drivers is currently $1,000 per accident. If the accident is caused by another driver then there is no liability for the learner driver.

What are the consequences of a learner driver not holding a valid drivers licence at a driving lesson?

It is not possible to allow the learner to drive a car on public roads without a valid licence on his/her person. Therefore there will be no driving taking place during the driving lesson. The driving instructor may conduct a lesson covering theory or techniques in with either a stationary or moving vehicle. This may also include commentary driving to work on hazard perception skills.

What are the consequences of losing my ACT Log Book?

If your ACT Log Book is lost or stolen you need to contact the RTA immediately. The RTA will issue a replacement ACT Log Book after requesting and receiving information from your driving instructor confirming your completed competencies. This information is evidenced by a document completed at each lesson and initialed by both you and the driving instructor.

What are the consequences of not bringing my ACT Log Book to a driving lesson?

The driving lesson will be conducted as planned. However, the driving instructor will not be permitted to undertake any assessments and therefore sign off competencies demonstrated during the lesson. The law does not permit the driving instructor to sign the ACT Log Book at any time other than at the time of the driving lesson in which the competency was assessed.

What insurance and standards do you have to ensure the safety of my child in case of an accident?

We take the safety of our customers and instructors very seriously. Accordingly we maintain the following standards for our fleet: All vehicles have at least 5 star safety rating (which means ABS breaks and air bags) All vehicles are regularly serviced by reputable mechanics to ensure that the vehicle is in excellent condition All vehicles are kept clean Checks are undertaken by the instructor to check lights, tyres and glass Our instructors are members of the ADTA and hold current Professional Indemnity and Public Liability insurance. All cars are comprehensively insured with reputable insurance companies.

What is my liability for an accident occuring during a Practical Driving Test when using a driving school vehicle without my Instructor is not in the vehicle?

If you use our Vehicle for a practical driving test with an ACT Government Licence Examiner or any other equivalent State or Territory based test and the Instructor is not present in the Vehicle during the practical driving test, or if the Instructor is present and you fail to follow the directions given by the Instructor during the lesson, you will be responsible for the lower of the cost of repairs relating to damage caused or the insurance excess applicable, should the Vehicle be damaged for whatever reason.

Which is the best option to get licensed, Log Book or Government Test

In our experience competency based training and assessment (CBT&A) is the best method to ensure a structured and progressive skills development. starting training as soon as practicable after getting your learner's licence ensures the best outcomes.

Where a learner is confident, gets quality practice and direction, and seeks professional lessons when needed, the one off Government Test may be most suitable.

For international licence holders the one off Government Test is usually the best option.

And for mature learner drivers the CBT&A method is the best option. 

Regardless of which method you may wish to take, we do recommend our learners to bring their Official ACT Log Book to each driving lesson for completion. The Log Book may be completed even if a one off test attempt is unsuccessful.


3 Lessons For $130! New Customer Special

3 Lessons For $130! New Customer Special 
           
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Silver Lesson Package

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Call us on 1300 922 797 or 02 6259 4053 to schedule a driving lesson.

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